I love them, but they're idiots.
We were supposed to go to the 7:10 Alamo Drafthouse showing of Nacho Libre for a friend's birthday.
However, two of my friends showed up at 7:05, and realized they'd forgotten to pick up the birthday boy. Rather than get their tickets from me so I could save seats, they turned around to go get him, then called me and asked me to exchange my no refund tickets for the 7:35 show. Which is sold out.
Love them. Idiots.